Given our current times, I’m sure you’re finding decisions are moving up by at least one or two levels in authority; deals today are under much greater scrutiny. As organizations try to find their way through 2020, deals that do get approved must be associated to top...
Under normal circumstances, I’d receive a few requests a quarter for career advice. As of late, this has increased. Friends and colleagues, including their recently graduated children seeking guidance to find a job – those straight out of school or seasoned...
We’re now more than 4 months into our “new normal”, and things don’t seem to be changing anytime soon. With so much doom and gloom in the news, how can we as salespeople be expected to continue performing at our pre-lockdown production? It’s simple, we can be the...
Last week’s activities for me included several virtual meetings and a training workshop for (27) new associates, scattered across Asia, working from home. Virtual Instructor Led Training (VILT) has been a reasonable option for a very long time; however, our current...
The more things change, the more they stay the same This article was co-written with Carlos Nouche. These are unprecedented times for all of us regardless of region, industry, role or age. However, for many of us, we have experienced crises before –...
The one thing I’ve learned that I use every minute of every day is that to be successful in sales the seller must understand and align themselves with their buyer’s view of the world. What problems is the buyer trying to solve and why? How does the buyer envision...
It’s not about you…really! I’m sure you’ve heard it said in many different ways: “You were given 2 ears and 1 mouth…use them proportionately” “You never learn anything by talking” “Most people listen with the intent to respond…not with the intent to understand” So, we...
I was reading an article that pointed to research showing that 80% of us fail to keep our resolutions by February… the promise of change, the promise of renewal, the promise of hitting our sales targets, the promise of… well does it really matter what the promise is?...
In a recent post on his blog, Seth Godin compared ‘hacks’ and scientific experiments to one another. He explained that hacks are focused only on the outcome of a scenario, while anyone searching for fairness and utility rely on a process. And, that reliable...
The question of whether to teach salespeople a product pitch, or not, comes up consistently, especially in technology and software sales. In fact, many organizations start training new hires with standard product pitches and even have competitions to see who has the...
